WordPress Maintenance Plans

Peace of Mind for You + Your Business

For a simple monthly fee, we will take care of everything related to your WordPress website or blog including cloud backups, software updates, uptime monitoring, video tutorials, visitor analytics, support and troubleshooting, content changes and additions, performance optimization, security monitoring, and more. In other words, you can be totally hands-off and instead focus on what really matters to you and your business. That’s the peace of mind you get with our WordPress Maintenance Plans.

Plans + Pricing

Basic WordPress Maintenance
“The Budget Plan”
$119
PER MONTH (BILLED ANNUALLY)
or $149 per month (billed monthly)
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ Low Priority Support (5 business days response time)
* via online form and email only
× No Content Changes + Additions (billed extra @ $150 per hour)
× No Performance Optimization + Content Delivery Network (CDN)
× No Security Monitoring + Web Application Firewall (WAF)
× No Digital Marketing Consulting + Strategy
× No Weekly + Monthly Email Reports
Sign Up Now →
Standard WordPress Maintenance
“The Value Plan”
$359
PER MONTH (BILLED ANNUALLY)
or $449 per month (billed monthly)
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ Normal Priority Support (3 business days response time)
* via online form, email, and scheduled phone call only
✓ Content Changes + Additions (3 hours included per month)
* phone calls count toward monthly allowance
✓ Performance Optimization + Content Delivery Network (CDN)
✓ Security Monitoring + Web Application Firewall (WAF)
× No Digital Marketing Consulting + Strategy
× No Weekly + Monthly Email Reports
Sign Up Now →
Premium WordPress Maintenance
“The Best Plan”
$599
PER MONTH (BILLED ANNUALLY)
or $749 per month (billed monthly)
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ High Priority Support (1 business day response time)
* via online form, email, scheduled phone call, and unscheduled phone call
✓ Content Changes + Additions (6 hours included per month)
* phone calls do not count toward monthly allowance
✓ Performance Optimization + Content Delivery Network (CDN)
✓ Security Monitoring + Web Application Firewall (WAF)
✓ Digital Marketing Consulting + Strategy (1 hour per month)
✓ Weekly + Monthly Email Reports
Sign Up Now →

Features + Services

Cloud Backups

Included in All Plans

  • Daily MySQL Database Backups
  • Weekly Full Site Backups (All Files + Database)
  • Last 8 Full Site Backups Saved (2 Month History)
  • Last 14 Database Backups Saved (2 Week History)
  • All Data are Fully Encrypted During Transfer + Storage

Software Updates

Included in All Plans

  • Weekly WordPress Core Updates
  • Weekly WordPress Plugin Updates
  • Weekly WordPress Theme Updates
  • Backups Saved Before Updating
  • Maximizes Security + Reliability

Uptime Monitoring

Included in All Plans

  • 24/7/365 Website Monitoring
  • Ensures Your Site Stays Online
  • Monitors in 5 Separate Locations
  • Monitors Check Every 1 Minute
  • Provides Peace of Mind

Video Tutorials

Included in All Plans

  • 100+ Professional Training Videos
  • Learn How to Use WordPress
  • Learn How to Use WooCommerce
  • Step-by-Step Instructions
  • Additional Educational Resources

Visitor Analytics

Included in All Plans

  • Understand User Interactions
  • Discover Visitor Demographics
  • Measure Key Performance Indicators (KPIs)
  • Analyze + Optimize Marketing Tactics
  • Collect Powerful Business Insights

Support + Troubleshooting

Included in All Plans

  • We Troubleshoot + Fix Your Site For You
  • Fast + Efficient + Professional Support
  • Simply Email Us Asking for Help
  • Basic: 5 Business Days Response Guarantee
  • Standard: 3 Business Days Response Guarantee
  • Premium: 1 Business Day Response Guarantee

Content Changes + Additions

Included in Standard + Premium Plans

  • We Add + Edit + Remove Content For You
  • We Can Tweak Design + Styling Too
  • Keep Your Website Updated + Relevant
  • Simply Email Us Your Revisions
  • Save Time + Focus on Your Business
  • Basic: Billed Extra @ $150 Per Hour
  • Standard: 3 Hours Included Per Month
  • Premium: 6 Hours Included Per Month
  • Purchase Additional Time @ $150 Per Hour

Performance Optimization + CDN

Included in Standard + Premium Plans

  • We Make Your Site Lightning Fast
  • Includes Multi-Level Caching + HTML/CSS/JavaScript Code Minification + Image Optimization + More
  • Includes High Speed Content Delivery Network (CDN)
  • Improves Search Engine Optimization (SEO)
  • Increases Conversion Rates + Sales
  • Maximizes Website Performance
  • Creates Better User Experience + Less Frustration

Security Monitoring + Firewall

Included in Standard + Premium Plans

  • Protect Your Site from Hackers + Vulnerabilities
  • We Optimize Your Site for Maximum Security
  • Continuous Website Malware Scanning Included (Checks for Suspicious Code)
  • Includes Robust Web Application Firewall (WAF) to Block Bad Traffic + Attacks
  • Reduces Your Business Risk + Liability
  • If You Do Get Hacked, We Clean Your Site
  • An Insurance Policy for Your Customer Data
  • Includes TLS (SSL) Certificate for HTTPS
  • Improves Search Engine Optimization (SEO)

Digital Marketing Consulting + Strategy

Included in Premium Plan Only

  • Includes 1 Hour of Digital Marketing Consulting + Strategy Per Month (1-on-1)
  • Simply Schedule a Virtual Meeting with Us
  • Includes Marketing + Sales Recommendations
  • We Help You Grow Your Business Online
  • Discuss Strategies for Email + Social + Mobile + Video + SEO + PPC + More
  • Improve Your Search Engine Optimization (SEO)

Weekly + Monthly Email Reports

Included in Premium Plan Only

  • Understand the Big Picture
  • Includes Weekly and/or Monthly Reports Sent by Email
  • Includes Analytics + Performance + Security + SEO + More
  • Gain Invaluable Insights About Your Website
  • Includes Quantitative + Qualitative Business Data
 

Get Started Today

Basic WordPress Maintenance
“The Budget Plan”
$119
PER MONTH (BILLED ANNUALLY)
or $149 per month (billed monthly)
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ Low Priority Support (5 business days response time)
* via online form and email only
× No Content Changes + Additions (billed extra @ $150 per hour)
× No Performance Optimization + Content Delivery Network (CDN)
× No Security Monitoring + Web Application Firewall (WAF)
× No Digital Marketing Consulting + Strategy
× No Weekly + Monthly Email Reports
Sign Up Now →
Standard WordPress Maintenance
“The Value Plan”
$359
PER MONTH (BILLED ANNUALLY)
or $449 per month (billed monthly)
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ Normal Priority Support (3 business days response time)
* via online form, email, and scheduled phone call only
✓ Content Changes + Additions (3 hours included per month)
* phone calls count toward monthly allowance
✓ Performance Optimization + Content Delivery Network (CDN)
✓ Security Monitoring + Web Application Firewall (WAF)
× No Digital Marketing Consulting + Strategy
× No Weekly + Monthly Email Reports
Sign Up Now →
Premium WordPress Maintenance
“The Best Plan”
$599
PER MONTH (BILLED ANNUALLY)
or $749 per month (billed monthly)
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ High Priority Support (1 business day response time)
* via online form, email, scheduled phone call, and unscheduled phone call
✓ Content Changes + Additions (6 hours included per month)
* phone calls do not count toward monthly allowance
✓ Performance Optimization + Content Delivery Network (CDN)
✓ Security Monitoring + Web Application Firewall (WAF)
✓ Digital Marketing Consulting + Strategy (1 hour per month)
✓ Weekly + Monthly Email Reports
Sign Up Now →

Frequently Asked Questions

What is included in support?
  • Definition of “support” as used above and elsewhere: Diagnostics, research, troubleshooting, testing, and resolution of an existing feature or function originally developed or implemented by SimDex LLC OR of a supported WordPress plugin.
  • Examples of tasks NOT included in support: Fixing an issue with an unsupported WordPress plugin; fixing an issue with a 3rd party product or service outside of WordPress; installing and configuring a new WordPress plugin or theme; implementing a new custom feature or function; making changes or additions to website design, layout, and styling; editing or updating webpage content.
  • Read the full terms and conditions
I want to get started right away. How soon can you start working on my website?
Excellent! In most cases, we begin a few hours after you sign up. Once you sign up and provide your WordPress login credentials, it will take us about 1-2 hours to verify your credentials (during business hours, Monday through Friday, 9am-5pm central time). Once verified, you can begin making work requests right away.
What happens if I need to restore a backup of my site?
If something should happen to your site and you need us to restore it from a backup, just email us at support@simdex.org or submit a website issue request. We make weekly backups, so you’ll always have the most recent copy of your site available to restore.
What info do I need before I sign up?
When signing up, you will need to have your website’s URL, your WordPress username, and your WordPress password. We also recommend having your cPanel URL, username, and password. This was most likely sent by your hosting company after you signed up. If you need help finding this info, please email our team at support@simdex.org.
How does support work?
What happens if a plugin or theme update breaks my site?
The simple answer is that we fix it. We go out of our way to ensure compatibility before we update plugins, themes, or WordPress versions, but sometimes the results of an update are unexpected and things break. In those rare scenarios, we quickly repair the issue and contact the plugin or theme author so they can work on patching the issue.
What if my site is hacked?
Our team works to keep your site secure. If there is an issue where a hacker gains access or malware is planted on your site, our team will remove it.
Where is the fine print?
Click here to read the full terms and conditions for all the WordPress Maintenance Plans.
How do I pay? Which payment methods do you accept?
We accept all major credit and debit cards including Visa, MasterCard, Discover, and American Express. After signup, cards are auto-charged each month on a recurring basis until you decide to cancel or upgrade your plan.
How do I cancel my account?
If you’d like to cancel your account, you can email us at support@simdex.org. We will cancel your account for you.
I have more questions. Who can I talk to?
If you have additional questions or concerns, you can email us at support@simdex.org.
Can I sign up if I don’t have a WordPress site?
At this time, we exclusively serve WordPress-based sites. If you’re not on WordPress yet, be sure to save our contact information for once you finally get on the WordPress bandwagon. We’d love to help you out!
Does it matter which web host I use?
We work with most hosting providers. If for some reason there is an issue, we’ll work directly with your host to ensure we can provide our service through them. If you’re looking for a quality hosting provider, we can make some recommendations based on our your needs, and our experience and testing.
Do you offer web hosting?
Yes, we do. Click here to learn more.