WordPress Maintenance Plans
Peace of Mind for You + Your Business
For a simple monthly fee, we will take care of everything related to your WordPress website or blog including cloud backups, software updates, uptime monitoring, video tutorials, visitor analytics, support and troubleshooting, content changes and additions, performance optimization, security monitoring, and more. In other words, you can be totally hands-off and instead focus on what really matters to you and your business. That’s the peace of mind you get with our WordPress Maintenance Plans.
Plans + Pricing
Basic WordPress Maintenance
“The Budget Plan”
$119
PER MONTH (BILLED ANNUALLY)
or $149 per month (billed monthly)
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ Low Priority Support (5 business days response time)
* via online form and email only
* via online form and email only
× No Content Changes + Additions (billed extra @ $150 per hour)
× No Performance Optimization + Content Delivery Network (CDN)
× No Security Monitoring + Web Application Firewall (WAF)
× No Digital Marketing Consulting + Strategy
× No Weekly + Monthly Email Reports
Standard WordPress Maintenance
“The Value Plan”
$359
PER MONTH (BILLED ANNUALLY)
or $449 per month (billed monthly)
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ Normal Priority Support (3 business days response time)
* via online form, email, and scheduled phone call only
* via online form, email, and scheduled phone call only
✓ Content Changes + Additions (3 hours included per month)
* phone calls count toward monthly allowance
* phone calls count toward monthly allowance
✓ Performance Optimization + Content Delivery Network (CDN)
✓ Security Monitoring + Web Application Firewall (WAF)
× No Digital Marketing Consulting + Strategy
× No Weekly + Monthly Email Reports
Premium WordPress Maintenance
“The Best Plan”
$599
PER MONTH (BILLED ANNUALLY)
or $749 per month (billed monthly)
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ High Priority Support (1 business day response time)
* via online form, email, scheduled phone call, and unscheduled phone call
* via online form, email, scheduled phone call, and unscheduled phone call
✓ Content Changes + Additions (6 hours included per month)
* phone calls do not count toward monthly allowance
* phone calls do not count toward monthly allowance
✓ Performance Optimization + Content Delivery Network (CDN)
✓ Security Monitoring + Web Application Firewall (WAF)
✓ Digital Marketing Consulting + Strategy (1 hour per month)
✓ Weekly + Monthly Email Reports
Features + Services
Cloud Backups
Included in All Plans
Software Updates
Included in All Plans
Uptime Monitoring
Included in All Plans
Video Tutorials
Included in All Plans
Visitor Analytics
Included in All Plans
Support + Troubleshooting
Included in All Plans
Content Changes + Additions
Included in Standard + Premium Plans
Performance Optimization + CDN
Included in Standard + Premium Plans
Security Monitoring + Firewall
Included in Standard + Premium Plans
Digital Marketing Consulting + Strategy
Included in Premium Plan Only
Weekly + Monthly Email Reports
Included in Premium Plan Only
Get Started Today
Basic WordPress Maintenance
“The Budget Plan”
$119
PER MONTH (BILLED ANNUALLY)
or $149 per month (billed monthly)
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ Low Priority Support (5 business days response time)
* via online form and email only
* via online form and email only
× No Content Changes + Additions (billed extra @ $150 per hour)
× No Performance Optimization + Content Delivery Network (CDN)
× No Security Monitoring + Web Application Firewall (WAF)
× No Digital Marketing Consulting + Strategy
× No Weekly + Monthly Email Reports
Standard WordPress Maintenance
“The Value Plan”
$359
PER MONTH (BILLED ANNUALLY)
or $449 per month (billed monthly)
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ Normal Priority Support (3 business days response time)
* via online form, email, and scheduled phone call only
* via online form, email, and scheduled phone call only
✓ Content Changes + Additions (3 hours included per month)
* phone calls count toward monthly allowance
* phone calls count toward monthly allowance
✓ Performance Optimization + Content Delivery Network (CDN)
✓ Security Monitoring + Web Application Firewall (WAF)
× No Digital Marketing Consulting + Strategy
× No Weekly + Monthly Email Reports
Premium WordPress Maintenance
“The Best Plan”
$599
PER MONTH (BILLED ANNUALLY)
or $749 per month (billed monthly)
What's Included:
✓ Cloud Backups
✓ Software Updates
✓ Uptime Monitoring
✓ Video Tutorials
✓ Visitor Analytics
✓ High Priority Support (1 business day response time)
* via online form, email, scheduled phone call, and unscheduled phone call
* via online form, email, scheduled phone call, and unscheduled phone call
✓ Content Changes + Additions (6 hours included per month)
* phone calls do not count toward monthly allowance
* phone calls do not count toward monthly allowance
✓ Performance Optimization + Content Delivery Network (CDN)
✓ Security Monitoring + Web Application Firewall (WAF)
✓ Digital Marketing Consulting + Strategy (1 hour per month)
✓ Weekly + Monthly Email Reports
Frequently Asked Questions
-
Definition of “support” as used above and elsewhere: Diagnostics, research, troubleshooting, testing, and resolution of an existing feature or function originally developed or implemented by SimDex LLC OR of a supported WordPress plugin.
-
Examples of tasks NOT included in support: Fixing an issue with an unsupported WordPress plugin; fixing an issue with a 3rd party product or service outside of WordPress; installing and configuring a new WordPress plugin or theme; implementing a new custom feature or function; making changes or additions to website design, layout, and styling; editing or updating webpage content.
- Read the full terms and conditions
Excellent! In most cases, we begin a few hours after you sign up. Once you sign up and provide your WordPress login credentials, it will take us about 1-2 hours to verify your credentials (during business hours, Monday through Friday, 9am-5pm central time). Once verified, you can begin making work requests right away.
If something should happen to your site and you need us to restore it from a backup, just email us at support@simdex.org or submit a website issue request. We make weekly backups, so you’ll always have the most recent copy of your site available to restore.
When signing up, you will need to have your website’s URL, your WordPress username, and your WordPress password. We also recommend having your cPanel URL, username, and password. This was most likely sent by your hosting company after you signed up. If you need help finding this info, please email our team at support@simdex.org.
- Basic Plan support options:
- Submit a website issue report
- Email support@simdex.org
- No support via phone call
- Standard Plan support options:
- Submit a website issue report
- Email support@simdex.org
- Schedule a phone call or virtual meeting
(counts toward 3 hours/month allowance) - No support via unscheduled phone call
- Premium Plan support options:
- Submit a website issue report
- Email support@simdex.org
- Schedule a phone call or virtual meeting
(does not count toward 6 hours/month allowance) - Call or text (651) 447-6247
(does not count toward 6 hours/month allowance)
The simple answer is that we fix it. We go out of our way to ensure compatibility before we update plugins, themes, or WordPress versions, but sometimes the results of an update are unexpected and things break. In those rare scenarios, we quickly repair the issue and contact the plugin or theme author so they can work on patching the issue.
Our team works to keep your site secure. If there is an issue where a hacker gains access or malware is planted on your site, our team will remove it.
Click here to read the full terms and conditions for all the WordPress Maintenance Plans.
We accept all major credit and debit cards including Visa, MasterCard, Discover, and American Express. After signup, cards are auto-charged each month on a recurring basis until you decide to cancel or upgrade your plan.
If you’d like to cancel your account, you can email us at support@simdex.org. We will cancel your account for you.
If you have additional questions or concerns, you can email us at support@simdex.org.
At this time, we exclusively serve WordPress-based sites. If you’re not on WordPress yet, be sure to save our contact information for once you finally get on the WordPress bandwagon. We’d love to help you out!
We work with most hosting providers. If for some reason there is an issue, we’ll work directly with your host to ensure we can provide our service through them. If you’re looking for a quality hosting provider, we can make some recommendations based on our your needs, and our experience and testing.