Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 1, 2024

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the SimDex website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Company
  • Email address
  • Phone number

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website information
  • Device and operating system information
  • Cookies and similar tracking technologies

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

We will not use personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Payment processing
  • Email marketing and communications
  • Analytics and website optimization
  • Customer support tools

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security issues
  • Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and user experience
  • Provide personalized content and advertisements

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Google Analytics

We use Google Analytics to analyze website usage. Google Analytics may collect information about your use of our website. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Data Retention

We retain personal information for as long as necessary to:

  • Provide our services
  • Fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending email notifications for material changes
  • Updating the "Last updated" date

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1.651.447.6247 or send us an email at info@simdex.org.

Compliance

This privacy policy is designed to comply with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Children's Online Privacy Protection Act (COPPA)
  • Other applicable privacy laws and regulations

Your Consent:

By using our website and services, you consent to the collection and use of information as described in this privacy policy. If you do not agree with this policy, please do not use our services.